Dutch Bangla Bank Limited Job (DBBL) Circular 2020 – dutchbanglabank.com

Dutch Bangla Bank Limited (DBBL) published new job in there website www.dutchbanglabank.com. Don`t wait if you want to apply Dutch Bangla Bank Limited job circular in August, 2020 . Candidate must have to complete there application before 20 August 2020. for more job info plz visit: Explore Info 24 .


Dutch Bangla Bank Limited job circular 2020

Company/ Organization : Dutch-Bangla Bank Limited
Education Qualification: Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.
Website : www.dutchbanglabank.com
Published Date: 06 August 2020
Job Type : Bank Jobs

Positions: Customer Service Executive (CSE) For Deploying Dutch Bangla Bank Limited
Experience:  At least 3-4 year(s)
Salary : 20,000 BDT
Job Location :  Dhaka
Total Post: Check Circular below
Application Last Date: 20 August 2020
For age limit, Educational Qualification and application information see below this circular..

Job Responsibilities
● Answer calls and handles customer inquiries
● Research required information using available resources and answer to customer queries
● Manage and resolve customer complaints & requests
● Provide customers with product and service information
● Enter new customer information into the system, update existing customer information
● Process requests, forms and customer appeals
● Identify and escalate priority issues
● Route calls to the appropriate resource
● Follow up customer calls where necessary
● Document all call information according to standard operating procedures
● Complete after call works.

Additional Requirements
● Age 23 to 30 years
● Both males and females are allowed to apply
● Preference will be given those have experience
● Must have good interpersonal skills to understand customers concerns
● Must be able to learn quickly to acquire the product & process knowledge related to service
● Must also have good knowledge of computer operations and communications to use call center systems efficiently
● Willing to work at the times required by call center management
● Willing to work and on 24 X 7 roster basis, including weekends and public holidays.

● Compensation & Other Benefits
● Provident fund, Insurance, Gratuity
● Festival Bonus
● Allowance.